CUSTOMER INFORMATION

Shipping & Delivery Policy

Last updated: August 24, 2026

Thank you for shopping with Oriyomi Fashion. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are processed after successful payment confirmation. Customers will receive an order confirmation and may receive additional updates as their order progresses.

Ready-made items are generally prepared for dispatch within 1–3 business days, subject to product availability.

Custom-made or tailored clothing may require additional production time. The estimated completion or delivery period will be communicated to the customer where applicable.

2. Delivery Locations

Oriyomi Fashion delivers to supported locations within Nigeria. Delivery availability and charges may vary depending on the customer's state, city, or delivery address.

Customers are responsible for providing a complete and accurate delivery address, telephone number, and any information required for successful delivery.

3. Delivery Fees

Delivery fees are calculated during checkout based on the selected delivery location and will be displayed before the customer completes payment.

4. Estimated Delivery Time

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances outside our reasonable control.

Any delivery date provided is an estimate and is not guaranteed unless expressly stated otherwise.

5. Order Tracking

Where tracking is available, customers may use the order tracking service provided on the Oriyomi Fashion website or contact us for assistance regarding the status of an order.

6. Delivery Attempts

Customers should ensure that they or an authorized person are available to receive the order at the delivery address.

If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or cannot be reached, additional delivery charges may apply before another delivery attempt is made.

7. Delayed Deliveries

If an order is significantly delayed, customers should contact Oriyomi Fashion so that we can investigate the delivery status with the appropriate delivery provider.

8. Damaged or Incorrect Orders

If an item arrives damaged or the customer receives an incorrect item, the customer should contact Oriyomi Fashion as soon as reasonably possible after receiving the order.

Customers may be asked to provide photographs, their order number, and other relevant information so that the issue can be reviewed.

9. Custom and Tailored Orders

Custom-made and tailored products may have different production and delivery timelines from ready-made products.

Customers should carefully review and provide accurate measurements, style selections, and other tailoring information requested before production begins.

10. Contact Us

If you have questions about shipping or delivery, please contact: